Help to grow a labour of love

 

As the first national lockdown took hold, the people of the nation threw themselves into learning new skills and taking up hobbies. As a result, many businesses providing specialist and artisan products began to soar. However, as they grew, they needed to outsource packing and mailing. 

The challenge

Our client was the owner of a new gourmet 'at home' style meal kit and with demand on the rise, keeping up with the increase in orders was proving to be challenging. They wanted to outsource the packing and concentrate on growing the business. It wasn’t just a case of packing the products quickly – it was vital the quality of the final product continued to shine through the brand. 

Whether fresh or dry, each ingredient needed to be weighed and measured accurately by hand and packed into individual packaging. Variations in the weights could cause problems with the quality of the final product, which would be damaging to the business’ reputation.

When customers ordered kits, they were offered different customised services. Some required gift wrapping and handwritten personalised messages with their orders which meant predicting the uptake of these services would be difficult.   

Completed orders would be sent direct to a customer’s chosen address, but as this could be a one-off order or part of a longer-term subscription, the monthly numbers would be constantly changing. 

With so many changing variables, this was a complex project. Our client needed flexibility to add services as and when they were needed, and at very short notice.

The blp solution 

Not only could blp be flexible with our client’s evolving needs, we could also become an extension of their business. 

We completed the kits in our BRC food safety certified clean room, providing reassurance that the strictest industry standards are maintained throughout the project.

When handling customer data, there is no room for error – we are both GDPR compliant and ISO 27001 certified – this is vital when sending products direct to customers. Furthermore, our knowledge of mailing services meant we could deal with Royal Mail requirements with ease. 

We complete all services in one location, which allows us to adapt quickly to any changes in the project requirements. Not only did this help to reduce costs and lead times, which is vital for smaller businesses, it allowed the client to add extra services when needed. 

The results

Our client has seen huge growth in the sale of the home meal kits and continues to add new recipes to their range. Initially available online, their products are now available in some of the most prestigious retailers in the country. This is a huge achievement for them, and we look forward to supporting their future growth with our diverse range of capabilities. 

Our capabilities

The very highest standards

Case Studies

Help to grow a labour of love

As the first national lockdown took hold, the people of the nation threw themselves into learning new skills and taking up hobbies. As a result, many businesses providing specialist and artisan products began to soar. However, as they grew, they needed to outsource packing and mailing. 

Mailing customers quickly and securely

At blp, our direct mail activities are completed on one site, in a 100% mail environment, allowing us to guarantee each piece of mail is sent and accounted for. Our unique ‘single site service’ offers complete control over each stage of your project, reducing overall lead times and keeping costs within budget. This is especially important for time sensitive projects.   

The ability to see a project through from design to delivery

blp’s in-house capabilities mean we can complete a combination of services on one site, from packaging development, printed packaging and co-packing to storage and mailing, giving us full control over every stage of a project. This helps keep costs within budget and reduces overall lead times, which is particularly important for time-sensitive projects. 

Warehouse & Logistics

No, we can ‘pick and pack’ any amount, as often as needed, from daily and monthly through to yearly. We have the capabilities to be as flexible as your project demands.

We work with various carriers to make sure items are delivered to the right location and within your required timescale. As different carriers have different guidelines, we can advise you of the final ordering times when we discuss your ‘pick and pack’ requirements.

We can provide a range of carrier services for you, from general haulage, parcel and international delivery. Our logistics team is on hand to discuss the best option for your individual project needs.

Our extensive knowledge of international carrier services mean we can take care of all aspects of your international deliveries with ease. Our experienced logistics team can advise you on any new procedures or documentation that’s required by EU countries to make sure your shipment arrives at the expected time and destination.

Yes, we can take care of all customs documentation for your shipment as part of our international delivery service. Our experienced logistics team have in-depth knowledge of the current requirements of international shipping and will be on hand to guide you where needed.

Our bespoke Management Information System (MIS) has been designed to allow for perfect Management Information reporting to monitor the usage of stock that’s held in our warehouse. Our teams look for patterns to help us identify areas of your inventory management where we can implement sustainable cost reduction initiatives.

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